Privacy Policy

Effective Date: June 19, 2025
Website: https://yolyc.com

1. Who We Are

Yolyc is a platform connecting users with companies and service providers across various sectors. Our website is operated from Canada and complies with both Canadian (PIPEDA) and European (GDPR) privacy laws.

If you have questions about how we handle your data, you can contact us at:
📧 Email: [email protected]

2. What Data We Collect

We collect personal data to operate our platform effectively and provide you with a seamless user experience. This includes:

  • User Account Information: Name, email address, and profile data if you register.
  • Review Submissions: Content of reviews, including optional anonymous submissions.
  • Company Claims: Contact info and identity if you claim a company listing.
  • Contact Forms: Messages and information you send to us.
  • Reviewer Dashboard Data: Any edits or updates you make to submitted reviews.

3. Legal Grounds for Processing (GDPR)

We process your data based on the following lawful bases:

  • Consent: For communications, marketing, and optional profile features.
  • Contract: To manage your account, display reviews, or process company claims.
  • Legitimate Interest: To prevent fraud, maintain platform integrity, and improve services.
  • Legal Obligation: Where required by law or regulation.

4. Cookies & Tracking

Yolyc uses cookies and similar technologies. These are managed via the Complianz cookie consent platform, which complies with GDPR and PIPEDA.

👉 For full details, please read our Cookie Policy.

You can manage your consent preferences at any time via the cookie banner or the footer link on the site.

5. How We Use Your Data

We use your data to:

  • Deliver services and display relevant content (e.g., reviews and companies).
  • Communicate with you when needed (e.g., review status updates, responses to inquiries).
  • Send updates or newsletters (only with your consent).
  • Improve site performance through analytics.
  • Ensure security and prevent abuse.

6. Sharing and Disclosure

We only share your data when necessary, including with:

  • Service providers (e.g., hosting, email, analytics), under strict confidentiality.
  • Company owners to notify them of reviews or company claims.
  • Authorities if required by law.
  • No sale of personal data to third parties.

7. Data Retention

We retain your data as long as necessary for:

  • Operating your account and review history.
  • Legal or regulatory compliance.
  • Platform security and performance.

When no longer needed, your data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you have the right to:

  • Access and correct your personal data.
  • Request deletion of your account or submitted information.
  • Withdraw consent for data processing (where applicable).
  • Object to processing based on legitimate interests.
  • Lodge a complaint with a privacy authority.

To exercise these rights, contact us at [email protected].

For EU users: You can contact your local Data Protection Authority (e.g., CNIL in France, DPC in Ireland).
For Canadian users: You can contact the Office of the Privacy Commissioner of Canada (OPC).

9. International Transfers

If you’re located outside of Canada, your information may be transferred and processed in Canada or other jurisdictions. We use safeguards to ensure adequate protection in compliance with GDPR and PIPEDA.

10. Children’s Privacy

Yolyc is not intended for users under the age of 13. If we become aware of any data collected from a child without parental consent, we will delete it.

11. Updates

This Privacy Policy may be updated periodically. We will post updates on this page with a new “Effective Date” above. We recommend reviewing it regularly.